However the desktop software to update the system does not run on 64 bit operating systems. As 64 bit systems have been around for a good many years now this seems to me like a bit of heal dragging. It's not really acceptable not to have 64 bit compatibility anymore and it's about time they got this sorted out. I've also not managed to send a link sucessfully to anyone to use the live features. I've sent links to several email addresses but they never arrive. Where as wayfinder have one of the best customer support services I've ever come across CoPilot has one of the worst. Here's their response to a problem I raised
This fault has been logged and escalated to our development team for feedback and will be prioritised along with other bugs to be fixed as soon as possible. Unfortunately at this stage, we cannot give you an estimated fix time.All in All the software will get you from A to B but there are plently of holes in the system as a whole.